Submitted Product Rejection - Product Images do not meet Catch Guidelines.

Submitted Product Rejection - Product Images do not meet Catch Guidelines.

Cause(s) - 

  • The image was not sent successfully to Catch due to the dimension or invalid URL image.
  • The first image does not have a clean white background.
  • The first image does not show the entire product.
  • The image was unclear.
  • The first images contain watermarks, logos, badges, texts, and stamps.
  • The image of the packaging or description does not meet the basic English grammar requirements.
  • The image does not meet the basic English grammar and/or sentence structure requirements including spelling.
  • There are images not relevant to associated products.
  • The image provided is not in a professional lifestyle shot.
  • The images in your product listings do not show the various views of the product.
  • There are duplicate images.
  • There are other colors and sizes of the products included in the images.
  • The imagery contains commercial, seller, or postage information.
  • The image contains 20%, 50%, coupon code, and/or references to the postage service (Auspost, Toll, etc.)
  • The imagery contains warranty information.
  • The video/image provided in your product data shows a URL.
  • The image provided does not correspond to the color mentioned in the title
  • The image provided is for illustration purposes only.
  • The image size chart is unreadable/unclear.

Possible Solution(s) - 

  • The dimensions for the image should meet the minimum requirement of 500 x 500px or the maximum requirement of 1320px x 1080px with a resolution of 72dpi.
  • Professional lifestyle images of the product
  • Images provided should only include the relevant product offered
  • Remove watermarks, logos, badges, texts, and stamps
  • Remove duplicate images
  • Remove warranty and shipping information
  • Remove URLs or contact information
  • Provide an image of the actual product.
  • Remove the images showing other colors or variants.
  • Images of international models/variations will not be allowed
  • Provide an image size chart that is clear or readable.