Shipping affects buyer satisfaction, your seller rating, and Amazon performance metrics. Run through this checklist on every order you ship.
- Packaging. Use secure, protective packaging that meets Amazon's guidelines and prevents in-transit damage.
- Labeling. Print clear shipping labels with the correct address and barcodes so the carrier can route the package without delays.
- Shipping speed. Pick a service level that meets the delivery date you promised on Amazon.
- Carrier selection. Use a carrier Amazon supports, and make sure the carrier provides tracking.
- Weight and dimensions. Measure and weigh the package accurately to avoid surprise charges or carrier rejections.
- Compliance. Follow Amazon's shipping and product handling requirements (hazmat, fragile, etc.).
- Tracking and confirmation. Add the tracking number to the order and confirm dispatch so the shipment syncs to Amazon.
- Customer communication. Keep the buyer updated on shipping status and respond to any issues quickly.
Following these consistently helps you maintain a positive seller rating and avoid delays or penalties from Amazon.