Things to consider when shipping Amazon orders
Shipping affects buyer satisfaction, your seller rating, and Amazon performance metrics. Run through this checklist on every order you ship.
- Packaging. Use secure, protective packaging that meets Amazon's guidelines and prevents in-transit damage.
- Labeling. Print clear shipping labels with the correct address and barcodes so the carrier can route the package without delays.
- Shipping speed. Pick a service level that meets the delivery date you promised on Amazon.
- Carrier selection. Use a carrier Amazon supports, and make sure the carrier provides tracking.
- Weight and dimensions. Measure and weigh the package accurately to avoid surprise charges or carrier rejections.
- Compliance. Follow Amazon's shipping and product handling requirements (hazmat, fragile, etc.).
- Tracking and confirmation. Add the tracking number to the order and confirm dispatch so the shipment syncs to Amazon.
- Customer communication. Keep the buyer updated on shipping status and respond to any issues quickly.
Following these consistently helps you maintain a positive seller rating and avoid delays or penalties from Amazon.
Related Articles
Onboarding the CedCommerce Amazon Channel
Onboarding Welcome to the CedCommerce Amazon Channel App onboarding process! This guide will help you install the app in your Shopify store and integrate it with your Amazon account. To ensure a successful start, have the following prerequisites ...
Getting Started with CedCommerce Amazon Channel
Welcome to the CedCommerce Amazon Channel App! Effortlessly manage your Amazon business from Shopify with a single, integrated solution. The CedCommerce Amazon Channel App allows sellers to connect multiple Amazon Seller Accounts in one place, ...
Pick the CedCommerce Amazon Channel plan that fits you
Compare the subscription plans available for the CedCommerce Amazon Channel app. Each plan controls the features available across Order Management, Product Management, Account Management, and Amazon Growth Tools. Free $0 / month Beginner $19 / month ...
Refund failed: tax or shipping already refunded on Amazon
Amazon treats tax and shipping as separate, one-time refundable buckets on every order. If those amounts have already been refunded on Amazon, any new refund that includes tax or shipping again is rejected. Why it happens Tax and shipping on an ...
Uninstall the CedCommerce Amazon Channel app
Remove the CedCommerce Amazon Channel app from your Shopify store. Uninstalling clears all data the app holds for this store — there is no way to restore it on reinstall. Tip: If you're facing any kind of issue while using the app, contact support ...