Things to Keep in Mind When Onboarding

Things to Keep in Mind When Onboarding


eBay Seller Account should be active and available for selling

If the eBay seller account you want to use has been suspended for some reason by eBay, you need to reinstate that suspended account to continue selling on eBay.

Do not use a similar Shopify app/sales channel for eBay

It is highly recommended that you disconnect and uninstall all such apps that integrate your eBay Seller Account with the Shopify Store.

Using multiple apps to integrate your Shopify store eBay Seller Account may lead to duplicate order creation from eBay to your Shopify store.

Also, having multiple apps means a different user data feed may get uploaded to the eBay seller account from one of the multiple apps. This updated data may be incorrect/outdated in respect of the present status of the product.

To avoid any such inaccuracy in data, it is advised that you disconnect and discontinue using any integration service app for the eBay marketplace and Shopify store.

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Info

Setting Up a New eBay Account:

  • Ensure your setup is complete and that you have the necessary access to upload products on eBay.

Checking Account Restrictions:

  • You will receive an email notification if eBay suspends, restricts, or places a hold on your account. The email will provide instructions on how to restore access.
  • Access copies of these emails in your Messages on the eBay seller panel.