Understanding the Products Section

Understanding the Products Section

The Products section of the app provides you with all the information required to sync and manage your products.
You can edit the existing ones in the Products section.

1. Product Status: 

At the top bar of the section, you can view products based on the following statuses:
  1. All: It shows the total products in the app, whether they are listed or not listed on TikTok Shop.
  2. Live: These products are listed on TikTok Shop and are all set for the customers to buy them.
  3. Failed: Products under this category are not uploaded on the TikTok Shop due to some error. These errors can include missing SKUs, product weight, and incorrect or missing images, among others.
  4. Inactive: Inactive products are the ones that have been deactivated from the app by the merchants.
  5. Not Uploaded: Total number of products that are imported to the app from the PrestaShop store but are not yet uploaded on TikTok Shop.
  6. In Progress: The product uploading process is in progress, and soon these products will be listed on the TikTok Shop.

2. Product List: 

You can view the following sections here:
  1. PS-TikTok ID: Here you can view the PrestaShop and TikTok ID assigned to each product. 
  2. Image: You can view product images for their respective IDs in this section. 
  3. Name: The name of the product as visible on TikTok will be displayed here. 
  4. Price: The price of the product as visible on TikTok is displayed here. 
  5. Quantity: The quantity of the inventory for the specific product is visible under this section.
  6. Reference: The SKU of your product is visible here. 
  7. Sale Type: It provides information whether the product is included in any sale promotion or not. 
  8. Type: Whether the product is simple or has a variant will be displayed in this section.
  9. Status: The status of products on TikTok Shop is available in this section.
  10. Linked Type: The status of the product on TikTok Shop - whether it's live or not, is available in this section. 
  11. Category Template: The template to which each product is assigned is displayed here. 
  12. Search: You can search for a specific product by clicking on the Search button.

3. Edit Tab:

Here, you can edit product information and perform the following actions: 
  1. Upload Product: You can upload the products, marked as not uploaded, on the TikTok Shop directly from here. 
  2. Sync Stock: You can sync the stock details of a particular product directly from here. 
  3. Sync Price: You can directly sync prices of a particular product on TikTok from here.

4. Bulk Actions: 

The Bulk Actions tab is present at the bottom left-hand corner of the page. You can perform the following actions in bulk with the app:
  1. Upload: You can upload the products in bulk on the TikTok Shop 
  2. Update Quantity: You can update the quantities of products in bulk. 
  3. Update Price: You can update prices of products in bulk on TikTok from here.
  4. Activate: You can activate deactivated products in bulk directly from here. 
  5. Deactivate: You can deactivate products in bulk directly from here.
  6. Delete: You can delete bulk products permanently from TikTok and the app directly from here. 

Options like Deactivate and Delete are only available for Live products, similarly, Activate option is only available for product that are inactive. 

More Actions: 

To further enable you to streamline and manage your TikTok Shop and Shopify store smoothly, you can control and perform curated actions, such as:
  1. Upload Products to TikTok: You can Upload products of a selected template to TikTok using the Upload Products to TikTok. This means, all the products assigned to a template will be uploaded to TikTok Shop once you click this button.   
  2. Sync Product Status: Enable this option to fetch the real-time status of your products as they are on TikTok. 
  3. Export Products CSV: You can select the products in bulk, export the CSV files, make your edits in the set, and then import them back into the app for effortless management. The ability to bulk-select products, export them to a CSV file, make edits, and re-import them provides a streamlined and efficient way for sellers on TikTok Shop to manage their inventory. Click on the button and the file will now be exported, enabling you to make the changes as required in all the selected products at once and then import it back to the app. 
  4. Import Products CSV: Another critical feature - The import CSV functionality simplifies bulk product management, enabling you to upload your updated product data and product compliance efficiently. 
Here’s how Export CSV benefits the sellers:
- Time Efficiency: Instead of editing product details one by one within the app, you can edit multiple products at once, saving significant time and effort. This is especially valuable for managing a large inventory, where small updates to multiple products (like prices, stock levels, or descriptions) can otherwise be time-consuming.
- Simplified Bulk Edits: The CSV format allows users to work with familiar tools. You can use powerful features like formulas, search and replace, and batch edits to make changes quickly and accurately. 
- Customizability for Complex Changes: You can perform complex operations, like applying discounts across multiple products, categorizing items, or updating shipping details in bulk, which would be cumbersome to handle in the app interface.
- Flexibility for Multiple Teams: Teams can collaborate by sharing the CSV file, enabling specialized members to work on specific data aspects (e.g., pricing by finance teams, descriptions by marketing teams). This decentralization ensures streamlined workflows and better accuracy.
- Scalability for Growing Businesses: As you expand your product range, this feature ensures that the app grows with you. The capability to handle a large volume of updates at once is critical for scaling businesses.
- Support for Marketing Campaigns and Seasonal Changes: You can easily prepare for events like holiday sales or new product launches by adjusting details like prices, promotional tags, or availability dates across hundreds of products in advance.

Here's how Import CSV benefits the sellers: 
- Bulk Updates Made Simple: The Import CSV feature allows you to make changes to hundreds or even thousands of products at once, significantly reducing the time and effort needed for individual updates.
- Enhanced Efficiency: You can manage critical updates like pricing, inventory levels, product descriptions, or images in a single operation.
- Customization and Fine-Tuning: The CSV format provides unparalleled flexibility in editing product data, allowing you to tailor your updates to meet specific needs.
- Simplified Migration and Onboarding: The Import CSV feature is a powerful tool for you to help transitioning to TikTok Shop or expanding your offerings.
- Greater Control Over Data: You retain complete control over your data when editing offline. This flexibility enhances the decision-making process.
- Seamless Integration with Export Features: When combined with the Export CSV feature, importing creates a closed-loop system for managing product data.

Select the Import Products CSV function. In the pop-up that opens, click and upload or drag and drop the csv file. Your new product data will successfully be imported to the app. 


How to Edit Product Details:

Focusing on making your sales journey on TikTok Shop as smooth as possible, the app enables you to view and edit product-specific details directly through the app. Simply click on the Edit menu in the Product Grid, where you will get the following options: 
- Edit Product
- Upload Product
- Sync Stock
- Sync Price

Edit Product: 

Click on this tab, next to the product that you wish to edit. You will be redirected to the product edit page, where you will have three separate tabs: 
- Basic Information
- Image and Media
- Attribute Mapping

1. Basic Information:  
  1. Title and Description: You can change the title and description of the selected product from here. The title or product description should not be blank, or else the product won't be uploaded to TikTok Shop.
You can either set the same Title and Description as is visible on PrestaShop or use custom information for each. 



  1. Pricing: You can now set pricing rules for every product before listing them on TikTok Shop. You can either use the same price available on your PrestaShop store or add a custom price, and upload the product with this revised price on TikTok. 

2. Image and Media: You can choose the images and their sequences for each product, which will be now shown to customers on TikTok. You can upload the images already available on your PrestaShop store or manually upload other set of images, select their sequencing, and upload them directly to TikTok Shop. 


3. Attributes Mapping: You can map attributes specific to your selected products in this section. Here, you can select the same attributes already defined in the assigned category templates or set custom product attributes.



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