Unprocessed Orders

Unprocessed Orders

Info*App support provided by CedCommerce

The unprocessed orders section contains the list of orders that couldn’t clear certain criteria listed by SHEIN and thus cannot be further processed. This section showcases the order no, details of the order creation, details of the updation process, and the reason for order failure.

Check the following ‘Order Process Criteria’ from SHEIN.

For all your unprocessed orders, review the resolution and implement it to process the orders successfully. 


Sorting & Managing

You can sort failed or unprocessed orders by:

  • Date (Newest to Oldest)

  • Error Type (tabs at the top: Product Not Found, Inventory Error, Unshipped, Refunded Orders)

By understanding and resolving these errors, you can reduce friction in your fulfillment workflow and avoid losing sales.

Reminder: Shipment can also be managed via the SHEIN CedCommerce integration. But if a tracking ID is missing in Shopify, the app won’t be able to sync or ship that order to SHEIN.


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