What does "Failed Orders" refer to?

What does "Failed Orders" refer to?

"Failed Orders" are orders that were received on Shein but could not be created on Shopify. This issue can occur due to insufficient inventory or missing product details on Shopify. Such orders are categorized as "Failed Orders" in the system.

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      The Failed Orders section displays a list of orders that have failed during processing. Each entry includes essential information such as the order date, total cost, payment status, number of items, and the reason for the order failure. Understanding ...

    • What are the reasons behind failed Orders?

      Two major reasons behind failed orders are stated below- 1. Product not Found - When an order is placed for a product that is only available on Shein or does not exist in our app, the error "Product not found" appears in Shein orders. As a result, ...

    • Unprocessed Orders

      The unprocessed orders section contains the list of orders that couldn’t clear certain criteria listed by Shein and thus cannot be further processed. This section showcases the order no, details of the order creation, details of the updation process, ...

    • Will I be able to see all my Orders in the order section?

      In the Orders section, you will only be able to see the failed orders, not all of your orders.

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      Welcome to the Home section of the Shein CedCommerce Integration. This section is your starting point for navigating the app. Here, you can instantly review your store operations, monitor essential metrics, and stay informed about important actions ...