What happens if I exceed the order limit of my selected plan?

If you exceed your monthly order sync limit, there are two ways to ensure your orders continue syncing without disruption:

1. Upgrade to a Higher Plan

If you’re on a lower plan (e.g., Beginner Plus or Growth), you can upgrade to the next tier to access a higher order limit instantly.

• For example, if you're on the Growth Plan (500 orders/month) and hit the cap, upgrading to Growth Plus (1,000 orders/month) ensures smooth syncing for the rest of the month.
  
  

2. Or, purchase an Order Add-On (Available on Growth & Growth Plus plans)

Instead of upgrading your entire plan, you can buy a one-time Order Add-On to extend your monthly order sync capacity.

This flexible setup helps you manage seasonal spikes or sudden growth without locking into a higher plan unless you truly need it.

Note: Order Add-Ons are not available for Beginner or Beginner Plus plans — upgrading is the only option in that case

Please refer to the attached screenshot to view order add ons plans, which are present in the pricing section of the app.  

Need help choosing the best route? Our team at support@cedcommerce.com can guide you based on your current order volume.

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