What happens when I reach my order limit on a paid plan?
Once you reach your plan’s order limit, you will receive excess usage credits equivalent to your current order limit, and this is provided only once every month. After using up these credits, your order syncing will be paused for the month. However, you have the option to pay excess usage charges and upgrade your plan to resume order syncing. If you choose not to upgrade your plan, your credits will renew at the beginning of the next month, and your order syncing will resume at that time.
If you have not used up your excess usage limit, you will be charged $3 per 10 orders. Once you pay the excess usage charges, you won't receive additional credits for the remainder of the month. Your credits will automatically renew at the start of the next month.
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What happens if I exhaust my credits (paid plan)?
If you exhaust your credits on a paid plan, you will receive additional credits calculated based on your current credit limit, chargeable at $3 per 10 orders. These are deemed as “excess usage charges'' and are payable only once a month, for one ...
How does a paid plan benefit me?
When you opt for a paid plan, the app secures the product details between Shopify and Amazon to sync information such as title, description, price, barcode, etc. This enables real-time inventory sync. Suppose, you update price or inventory on Amazon, ...
How are orders counted towards my plan's limit?
All orders synced to the app from Amazon, including FBA orders, will count toward your order limit. This applies to every seller, regardless of their subscription plan (free or paid).
What happens if I uninstall the app (and I have a paid plan)?
Your data (listings, orders, settings, etc) will be removed in 48 hours, and your recurring payment plan for the app will be deactivated immediately.
Do failed orders count toward my plan's order limit?
Yes, failed orders will count toward your limit only for listed/linked products, not for unlisted/unlinked products.