What if I face errors while syncing orders?
Common syncing errors are related to:
If you’re unable to resolve the issue on your own, reach out to us through the live chat window inside the app or email us at support@cedcommerce.com.
Related Articles
My order syncing has stopped. How can I fix it?
Order syncing may stop due to any of the following reasons: You’ve exceeded your plan’s order limit and reached the additional syncing cap. Your Amazon account is disconnected. You uninstalled/reinstalled the app without completing the reconnection ...
Orders
Orders Manage your Amazon orders seamlessly within the app. Orders are automatically imported from Amazon, and each order you sync with Shopify is counted toward your plan. This system helps you track orders, inventory, fulfillment, and shipping ...
Orders Settings
Order Settings Effortlessly tailor your Amazon order management to your preferences using the CedCommerce Amazon Channel App’s Order Settings. This section empowers you to define how orders are processed and synced between Amazon and your Shopify ...
Pricing Updates
CedCommerce offers flexible pricing plans tailored to meet the needs of Amazon sellers at different business stages. Each plan now comes with a defined product import and order syncing limit, ensuring structured and efficient management tailored to ...
Why and when does Amazon auto-cancel orders?
Amazon will automatically cancel an order if you haven’t confirmed shipment within 7 days of the Ship By Date. This happens because Amazon requires timely fulfillment to ensure a good customer experience. Additionally, Amazon may auto-cancel orders ...