Why am I seeing the error 'Shipping template does not exist' when publishing some of my products?
This error occurs when the Shipping template you created in the app has been deleted from Etsy. To resolve this, create a new Shipping template if the old one was deleted, assign it in the Profile, and then try publishing the product on Etsy again.
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Shipping Template
A shipping template holds all the necessary details for fulfilling orders, and assigning one to a profile is mandatory before listing your products. You can either create a new shipping template or use one you've already set up if you're an existing ...
Why am I seeing the error 'Description cannot be empty' when publishing some of my products?
Etsy requires every product to have a description, and you cannot publish a product without it. To resolve this, add a description to your products on Shopify, then try publishing them on Etsy through the app again.
Why am I seeing the error 'Tags may only contain letters, digits, hyphens, single quotes, and spaces or underscores' when publishing my products?
Etsy restricts the use of special characters or symbols in product tags. Tags can only include letters, digits, hyphens, single quotes, spaces, or underscores. To resolve this error, update your product tags on Shopify to comply with Etsy's ...
Some of my products show an error as "Inventory must be greater than one" when publishing. How can I resolve this error?
If you have inventory tracking enabled for your products on Shopify, Etsy requires that the inventory quantity be set to 1 or greater in order to publish the product. To resolve this error, ensure that the inventory level for your products is at ...
How can I delete products from the app that I don't want to list on Etsy, and how can I list newly created Shopify products on Etsy?
You cannot delete products directly from the app. If you want to remove specific products, please contact our representative with the details of the products, and they will delete them for you. To list newly created Shopify products on Etsy via the ...