Why your Amazon Product Listings got closed

Why your Amazon Product Listings got closed

If a product you previously had live on Amazon is now showing as closed, it's because of one of the reasons below.

1. A Sale End Date or Offering Release Date has elapsed

You applied a Sale End Date or Offering Release Date on the product. Once that date passes, Amazon automatically marks the listing as closed.

2. You closed it manually

From the Product Linking page, on either the Linked or Unlinked tab, the bulk action Close Listing sends the selected SKUs to Amazon to be closed. If you (or someone else on your team) ran that action, the listing was closed on your request.

3. The app auto-closed it via the Deactivate product on Amazon setting

The app closes a listing automatically when you have Deactivate product on Amazon enabled. This setting is configurable in two places:

  • Per template, on the template's settings.
  • Globally, under Settings → Product Settings → Inventory.

With that setting on, the listing is marked Closed on Amazon whenever you, in Shopify:

  • Delete the product from the Amazon sales channel.
  • Archive the product.
  • Change the product's status from Active to Draft.

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