Why does my product show as "active" in status after publishing through the Ced app, but appear as unavailable when I click on it?
This happens if you have not completed the 6 mandatory onboarding steps on Etsy.com, which means your Etsy store is not yet live. To resolve this, complete all 6 onboarding steps. Once these steps are finished and your store is live, all products will become available. For more details, you can refer to Etsy's guide on
How to Open an Etsy Shop.
Related Articles
One of my items is Active on Etsy, but in the app, it says "Edit." What does "Edit" state mean, and why is the status not updating in the app?
The "Edit" state means the product is currently marked as Inactive on Etsy. To fetch the current status of the product and update it in the app, follow these steps: Go to the All Products section. Select the products you want to update. From the Bulk ...
Why does the listing show as "active" in the CedCommerce app but "inactive" on Etsy, and how can I make it inactive in the app as well?
The syncing from Etsy to the CedCommerce app is not automatic. You need to manually run the action "Sync with Etsy" under the bulk action section of the "All Products" tab. This will update the current status of your Etsy listings in the CedCommerce ...
I have 10 products marked as Active on Etsy, but on the Home page of the app, it says they are "Not Uploaded." How can I refresh the status?
To refresh the status of your products on the Home page, click on the "Refresh" button located at the top-right corner of the homepage. This will update the status to reflect the correct information.
Some of my products show an error as "Inventory must be greater than one" when publishing. How can I resolve this error?
If you have inventory tracking enabled for your products on Shopify, Etsy requires that the inventory quantity be set to 1 or greater in order to publish the product. To resolve this error, ensure that the inventory level for your products is at ...
Installing the CedCommerce Etsy Integration App
Installing the Etsy Integration - CedCommerce App is straightforward. Before you begin, make sure you have the following: A Shopify Store: Since the app connects Shopify with Etsy, you’ll need an active Shopify store. If you need help setting up your ...