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Where can I find the Etsy products that I have imported from Etsy to Shopify?
After creating the Etsy Products on Shopify, you can see those products in the "Created on Shopify" tab under the "Export to Shopify" section. If you want to manage those products from the app now, you need to first import those created products into ...
What is Edit status, and why products are showing in Edit status?
Edit Status refers to a product's state in the app when it is out of stock on Shopify. According to Etsy's guidelines, when a product goes out of stock on Shopify, the app will automatically inactivate the listing, placing it in the "Edit" status. ...
Why are variant images are not changing on Etsy as per the product variants?
To update variation images based on the selected variants, ensure that the ‘Link Images to Product Variants’ option is mapped in the Profile your product is assigned to! Next, map the appropriate variation option, so that the images update on Etsy ...
I can't see any of my products on my Etsy store. What can be the reason(s)?
There are two possible reasons why you can't see any of your products on the Etsy store: Products created on the App but not on Etsy - This means that you are yet to complete all the onboarding steps of the App. In this case, your products are ...
How to upload digital products on Etsy via the CedCommerce Etsy Integration app?
How to upload digital products on Etsy via the CedCommerce Etsy Integration app: Create a profile: Assign only digital products to this profile and fill in all necessary details. Filter by profile: Go to the Products section and filter the products ...
How to link Etsy products with your Shopify products?
1. Manually link Etsy products with Shopify products: If your products don’t have matching SKUs or variations, you’ll need to manually link your Etsy products to Shopify products. Learn more [here]. 2. Products not available in the app (Import from ...
How to create/import products from Etsy to Shopify?
To import products from Etsy to Shopify you need to follow these steps: 1. Click on the "Product" section of the App. 2. Click on the "Export to Shopify" option. 3. From the "Not linked" tab you can choose the products which you want to import on ...
How many variations can I list on Etsy?
You can list up to 70 Options for each Variation Property (where the Max. Variation Property is 2) generating combinations up to 4900 unique variants.
How can I delete some products from the app?
To ensure proper removal of products, you cannot delete them directly on your own. Deleting products requires removing them from the database. If you want your products deleted from the app, please inform our representative about the specific ...
How can I check my 'Not Published' products in the app?
There are two ways to check for 'Not Published' products in the app: From the Product Section Filters: Go to the Product section within the app. Click on "More Filters" in the top-right corner. Select 'Etsy product status' from the filter options. ...
Why am I seeing the "The Listing Images for this Listing are in an inconsistent order" error?
This error occurs when the main image for the product is missing or has been removed from Shopify. How to resolve it: Check the main image of the respective product in Shopify. Ensure that the image has not been deleted or removed. Once the main ...
Why am I seeing the "Product is not available on Etsy, first upload the product on Etsy for active/inactive" error?
This error occurs when you try to update a product on Etsy that hasn’t been published yet. How to resolve this: To update a product on Etsy, you need to first publish the listing. Once it’s published, you can make updates directly from the app. Steps ...
Why am I seeing the "Physical products can't be uploaded due to the assignment of a digital profile" error?
This error occurs when a digital profile is assigned to products that include physical items. How to resolve this: Create a separate profile specifically for physical products. For physical products, update their profile to ensure they are assigned ...
Why is my Etsy order not visible in the app or on Shopify?
There are three possible reasons why an order received on Etsy isn't visible in the app or on Shopify: Order Limit Exhausted Product SKU Unavailable Inventory Unavailable Typically, orders are synced and updated in real-time within the app. Once any ...
Why am I seeing the "Invalid receipt ID" or "Invalid Etsy order number" error?
This error occurs when the wrong Etsy shop is connected to the app. How to resolve this issue: Ensure you are connected to the correct Etsy shop. To reconnect your shop, you can: Use the Reconnect Shop option in the app to switch to the correct ...
Why am I getting the "Name can't be blank, Title can't be blank" error, and how can I resolve it?
This error occurs because the product in question has been deleted from Shopify but is still present in the app. Without the product being available on Shopify, the app cannot create the order in Shopify. Steps to resolve the issue: Delete the ...
How to enable "custom order" requests on Etsy?
If you're ready to customize orders when buyers place them, you can enable the Custom Order Request option for your listings. Follow these steps in your Etsy Shop Manager: Go to etsy.com and open your Shop Manager. Click on the Settings icon. ...
How the app will differentiate the Taxes when the order is sent to Shopify?
The taxes will be shown collectively in your Order when sent to Shopify as there is no valid API through which we can differentiate between the various taxes applied. The overall amount of tax will be sent and shown in your order in Shopify.
Why aren't my orders being fulfilled on Etsy even after providing the tracking company?
To mark an order as fulfilled on Etsy, a Tracking Number is also required. If you can ship orders without a Tracking Number, you must enable the relevant setting in the app. Once enabled, orders without a Tracking Number can be marked as fulfilled. ...
Why am I getting the "Access denied (not owner)" while connecting my Etsy Shop" error?
This error occurs when you're logged into one Etsy store but trying to connect a different shop. How to resolve this: Make sure you are logged into the correct Etsy store when authenticating the shop name in the app. This will prevent the "Access ...
What products are prohibited on Etsy?
The following product types are restricted or prohibited on “Etsy” : 1. Alcohol, Tobacco, Drugs, Drug Paraphernalia and Medical Drugs. 2. Animal Products and Human Remains. 3. Dangerous Items: Hazardous Materials, Recalled Items and Weapons. 4. Hate ...
What is “Inventory Threshold” in “Etsy App Settings”?
The Inventory Threshold is the minimum stock level you set for an item. When the inventory falls below this threshold, the product will be marked as "Out-of-stock" in the marketplace. Example: If you set the threshold count to 5, once the inventory ...
What is “Custom SKU” in the “Etsy App Settings”?
If you haven’t assigned SKUs to variant products, or if there are duplicate SKUs, and you enable the Custom SKUs option by selecting "YES," the app will automatically generate SKUs for those products that are missing or have duplicate SKUs.
I accidentally chose two plans. Can I cancel one?
If you’ve selected a second pricing plan after already opting for one, don’t worry—your first plan will be canceled automatically. As per Shopify’s guidelines, only one recurring plan can be active for a store at a time. Shopify will adjust the ...
What does the error 'no product found for this profile, please verify the weight range in the assigned shipping template' mean? How do I resolve this?
This error indicates that the weight range defined in the shipping template does not match any products available in the profile. To resolve this issue, follow these steps: Go to the Templates page in the menu. Locate the shipping template you want ...
Can I connect two Etsy stores with the App?
Yes, you can connect two Etsy stores to the app, but not simultaneously. At any given time, the app supports only one connected Etsy store. If your current Etsy shop gets suspended, you can connect a second store to the app. To reconnect a new store: ...
Why am I getting 'couldn't find your shop with this user ID' or 'can't find shop with user ID' errors?
If you are getting one of these errors while connecting your Etsy shop with the App, it error indicates that your Etsy shop is not completed yet. You can check this link for how to complete the Etsy shop: ...
Why am I getting the "Etsy Shop Name should be Unique" error when connecting my Etsy Shop?
"Etsy Shop Name should be Unique" Error: This error occurs when you try to connect the same Etsy Shop to multiple Shopify Stores. Key Takeaway: Each Etsy Shop can only be linked to one Shopify Store at a time. Why this happens: Unique Identifiers: ...
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