Pricing
How can I handle seasonal spikes in orders?
During seasonal spikes, you can temporarily upgrade to a higher plan to accommodate increased order volumes. This allows you to handle the surge in orders seamlessly without service interruptions. Once the peak period ends, you can downgrade to a ...
How does the order cap work in the Dynamic Plans?
The order cap in Dynamic Plans represents the maximum number of orders you can process per month within your selected plan. Each plan tier accommodates different order volumes, such as 100, 200, 400, 1000, 2000, or 5000 orders per month. This cap ...
Do I need a separate plan for multiple Shopify Stores?
Yes, each Shopify store requires a separate plan. If you manage multiple stores, you'll need to subscribe individually for each one.
Are historical order imports available for all plans?
Yes, you can import historical orders using the "Fetch Orders" option in the Order section of the app. This allows you to sync past orders seamlessly into the system for better management and tracking. Refer to the screenshot to see where you can ...
What happens if I exceed the order limit of my selected plan?
If you exceed the order limit of your selected plan, there are two ways to continue syncing your orders without interruptions: 1. Upgrade to a Higher Plan If you're on the Lite Plan, you will need to upgrade to a higher plan to accommodate the ...
Do the annual plans of the Etsy Integration - CedCommerce, include any exclusive features?
Yes, "Listing Optimization" is available only on annual plans. For more clarity on how optimization helps, head here.
Will I be notified when I’m nearing my order limit?
Yes, the app will send a notification when you're close to reaching your order limit for the month, so you have enough time to decide whether you need to upgrade or adjust your plan accordingly.
How is the cost of Dynamic Plans calculated?
The cost of Dynamic Plans is based on the number of orders you manage per month. The plans have different tiers such as 100, 200, 400, 1000, 2000, and 5000 orders per month. Each tier comes at a different price, with higher-tier plans costing more. ...
Can I test features of higher Dynamic Plans without upgrading?
No, the features are tied to the specific plan you’re subscribed to. To access features of higher Dynamic Plans, you’ll need to upgrade.
Does the cost of Dynamic Plans scale automatically based on usage?
No, the cost does not scale automatically. You must manually upgrade your plan if your order volume increases.
Can I request a higher order cap than what is shown on the plans?
Yes, if your business exceeds the 5000-order cap, you can opt for a Custom Plan with a tailored order limit that meets your specific needs.
If I upgrade mid-cycle, how will the new charges be calculated?
If you decide to upgrade your plan in the middle of your billing cycle, you only pay for the remaining days of the current cycle at the new plan's rate. This process is called proration, and it ensures that you are not overcharged for switching to a ...
Can I carry over unused order limits to the next month?
No, unused order limits do not roll over to the next month. The order cap resets at the start of every billing cycle.
What happens if I exceed the monthly order limit in my Dynamic Plan?
If you exceed your monthly order limit, the integration will pause processing new orders until you either upgrade to a higher plan or wait for the next billing cycle to reset the limit.
Can I get a customized plan if my business doesn't fit into these categories?
Yes, we offer a Custom Plan tailored to your specific needs. This includes features like marketing support, strategy workshops, priority support, and advanced custom development. Contact us to discuss your requirements.
What happens if my subscription expires?
If your subscription expires, the integration features will be disabled, and you will need to renew your plan to continue using the service.
Are there any hidden fees apart from the monthly or annual charges?
No, there are no hidden fees. All features included in your plan are clearly listed in the pricing table.
What does the price range for Dynamic Plans depend on?
The price range for Dynamic Plans depends on the number of monthly orders you manage, with tiers ranging from 100 to 5000 orders.
Is there a free trial period for any of the plans?
Yes, all plans come with a 14-day free trial to help you evaluate the features before making a purchase.
What are the payment methods accepted for the plans?
We accept payments only via Shopify billing methods.
What should I do if I face issues with inventory or order synchronization after paying for a plan?
Contact the support team via the online support option available in your plan. They will assist you in troubleshooting the issue promptly.
Are there any setup fees for starting the Etsy Integration?
No, there are no additional setup fees for any of the plans.
How is customer support provided for different plans?
All plans include standard online support to help with technical issues or setup guidance.
What are the advanced features included in higher-tier plans?
Advanced features are available under the Custom Plan, which includes marketing support, strategy workshops, and priority customer service.
Does the plan support real-time order and inventory sync?
Yes, real-time order and inventory synchronization is available in all Plans.
Can I upgrade or downgrade my plan based on my business needs?
Yes, the Custom Plan is designed for this purpose. You can tailor the features, order cap, and support options to match your business perfectly.
Are there any discounts for choosing an annual plan instead of a monthly plan?
Yes, annual plans are more cost-effective, offering significant savings compared to monthly plans.
Can I switch between plans at any time?
Yes, you can switch plans whenever your needs change. Upgrades take effect immediately, while downgrades apply at the end of the billing cycle. Restrictions for downgrading (Cannot switch to a plan with a lower listing limit. For example, if you have ...
What does "Dynamic Plans" mean, and how do they work?
Dynamic Plans offer flexible subscription options for syncing and managing your Etsy and Shopify stores. They allow you to choose the number of orders you process per month, ensuring you pay only for the services you need. Key Features of Dynamic ...
What is included in the Lite plan?
The Lite Plan includes essential features such as unlimited product imports, listing up to 100 products on Etsy, real-time product sync, price and inventory management, and shipping template creation. However, it does not include premium features ...
How do the Lite, Dynamic and Custom Plans differ?
The Lite Plan is a budget-friendly option with limited features, suitable for beginners or small businesses. Dynamic Plans cater to growing businesses with flexible order limits and advanced features. The Custom Plan is fully customizable, letting ...
What are the different pricing plans available for Etsy Integration?
The pricing plans include three categories: Lite Plan: Designed for small-scale sellers, offering essential features at an affordable price. Dynamic Plans: Scalable tiers (100, 200, 400, 1000, 2000, 5000), allowing you to choose based on the number ...
Can I cancel my plan anytime?
To cancel your plan, all you need to do is just uninstall the app. Uninstalling the app from your Shopify store will cancel your plan at the very moment. (No Refund will be allowed in this case).
I would like to downgrade my subscription. How to do so?
You can proceed with the downgrade only if the current plan's publish limit does not exceed the limit allowed in the plan you wish to switch to. Here are the steps to initiate the downgrade process: Navigate to the main menu and select the "Pricing ...
How can I check the my current subscription plan for the App?
To check your current plan for the App, navigate to "overview", where you will spot the Subscription section on the right. Refer to the image below for clarity!
If I cancel my plan in the middle of a subscription period, will the app still sync the inventories for my products?
If you have cancelled your subscription plan, the app will sync the product inventories only until the current validity of the plan. Once the validity period is over, the application will not sync any information between your shops. You will be ...
How do I renew my Subscription Plan for CedCommerce Etsy Integration app?
All the subscription plans for the Etsy Integration- CedCommerce are recurring subscriptions and will be auto renewed either monthly or yearly depending upon the subscription you have accepted! In case you were previously on a custom generated ...
Do I need my credit card info to sign up?
No! We don’t ask for any kind of credit card info at the time of sign up. Once you have gone through the Trial of the App, you may subscribe to the plan as per your requirement. All the payments will be done through the Shopify.