Pricing
Why does the listing show as "active" in the CedCommerce app but "inactive" on Etsy, and how can I make it inactive in the app as well?
The syncing from Etsy to the CedCommerce app is not automatic. You need to manually run the action "Sync with Etsy" under the bulk action section of the "All Products" tab. This will update the current status of your Etsy listings in the CedCommerce ...
How to change the product price on Shopify and Etsy from the App?
You cannot change the price of a product on Shopify from because this App works from Shopify to Etsy. But you can make alterations in product price on Etsy with the Price Template feature and bulk edit feature of the App. You can also edit the single ...
I would like to downgrade my subscription. How to do so?
You can proceed with the downgrade only if the current plan's publish limit does not exceed the limit allowed in the plan you wish to switch to. Here are the steps to initiate the downgrade process: Navigate to the main menu and select the "Pricing ...
How can I check the my current subscription plan for the App?
To check your current subscription plan for the App, follow these steps: Navigate to the 'Shop Detail' section from the menu. Once the page opens, access the tab 'Account details'. Look for the 'Payment History' section, where you can review your ...
If I cancel my plan in the middle of a subscription period, will the app still sync the inventories for my products?
If you have cancelled your subscription plan, the app will sync the product inventories only until the current validity of the plan. Once the validity period is over, the application will not sync any information between your shops. You will be ...
How can I add more product/order limits in the app?
The product & order limits are pre-defined according to the subscription plan you have accepted. Upgrading to a higher subscription plan will automatically upgrade your product as well as order limits in the application. However if you want to add up ...
How do I renew my Subscription Plan for CedCommerce Etsy Integration app?
All the subscription plans for the CedCommerce Etsy Integration app are recurring subscriptions and will be auto renewed either monthly or yearly depending upon the subscription you have accepted! In case you were previously on a custom generated ...
What are your Pricing Plans?
When you install the CedCommerce Etsy Integration app, you will automatically be enrolled to the Free Plan for the application where you will be able to manage upto 10 Orders/mo via the application. You can upgrade your plan anytime from the ...
Can I Get A Refund For The Discounted Plan I Availed In The Offer?
I'm afraid but the plans availed during the offers are not eligible for refunds! You can connect with the support team in this regard to get the best possible help!
Do I need my credit card info to sign up?
No! We don’t ask for any kind of credit card info at the time of sign up. Once you have gone through the Trial of the App, you may subscribe to the plan as per your requirement. All the payments will be done through the Shopify.
Are There Any Discounted Plans Available For The App?
To know more about the Discounts and Ongoing Offers, it is recommended to connect with the Support Team on Live Chat. The Support Team can help you with the best suited plan according to your needs!
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Can I cancel my plan anytime?
To cancel your plan, all you need to do is just uninstall the app. Uninstalling the app from your Shopify store will cancel your plan at the very moment. (No Refund will be allowed in this case).