Products
How can I display the actual prices of my products on Etsy, instead of the sales price, from the app?
To display the actual prices from Shopify on Etsy instead of the sales price, you can use the Price Templates feature in the app. Follow these steps: From the left navigation menu, go to the Templates section. In the top toolbar, select Price ...
Why do the prices of my products keep changing on Etsy, even after I manually update them?
This happens because the app automatically syncs prices from Shopify to Etsy. To stop this, you can disable the Price Sync option in the Variation Management settings within the app. Once disabled, any manual price changes made on Etsy will remain ...
Why does my product become inactive on Etsy even though it has inventory and is active on Shopify?
This happens because Etsy automatically deactivates listings once their validity period expires. To prevent this, ensure that the Renew Option in the product's assigned profile is set to Automatic. This setting will automatically renew your product ...
Why do the updated title and tags in my Shopify product not reflect in the respective Etsy listings?
To sync the updated title and tags of your Shopify product to Etsy, you need to click "Publish/Update on Etsy" from the upper right-side corner in the tool bar in the app. This will update the information on Etsy accordingly.
Why are the updated images in my Shopify products not reflecting in the respective Etsy listings?
To update the images on Etsy, you need to perform the "Update Images" action from the bulk actions menu under the "All Products" section in the app. Additionally, please make sure that the image syncing setting is enabled in the Product Management ...
Why does my product show as "active" in status after publishing through the Ced app, but appear as unavailable when I click on it?
This happens if you have not completed the 6 mandatory onboarding steps on Etsy.com, which means your Etsy store is not yet live. To resolve this, complete all 6 onboarding steps. Once these steps are finished and your store is live, all products ...
Getting error: Either all variants are disabled or product not available on enabled locations
If you are trying to publish the products on Etsy and getting this error: Either all variants are disabled or the product is not available on enabled locations, There will be two cases: Case 1: You need to check whether all variants are disabled from ...
Getting error: Cannot renew a listing in this state: state = edit
You can only renew those listings which are present in the "Edit" and "Sold out" states. Draft listings cannot be renewed, you need to "Publish" them from the App by choosing "Publish on Etsy" option from the "All product" section of the App.
Getting error: Cannot deactivate a listing in this state: state = draft
You cannot deactivate the listing that is not published on Etsy, and has the status "draft". Draft means the listing is not present on Etsy and not available for sale. You can only deactivate "Active" listings from the Etsy.
Getting error: Could not set a calculated shipping profile to the listing. The listing is missing 'item weight', 'item length', 'item width', 'item height', 'item weight unit' or 'item dimensions unit'.
If you are providing calculated shipping to your products then you need to provide the product's dimensions to your products. And If you want to edit the product's dimensions from the App then you can edit them in bulk from the App. Follow these ...
Getting error : variation(s) is not uploaded successfully
To publish a variant product on Etsy, variation mapping is mandatory. If you won't map the attributes, your products will be listed as Simple instead of Variants. You need to map the variant attributes of the product from the "Variation Mapping" ...
Getting error : Variant options are not mapped
If getting this error then you need to map all the variations options of the products from the "Profiling" section of the App. Follow these steps: 1.) Login to the Cedcommerce Etsy Integration App, and edit the "Profile" to which the product belongs. ...
Getting error : The listing is not editable, must be active or expired but is removed
If you are getting this error then it means the product you have selected for publishing on Etsy, must be removed by Etsy or you have removed the product earlier. Here are some ways to resolve this error: a.) If the listing is removed from Etsy then ...
Getting error : Server Error
We are getting the Server Error from Etsy while activating the sold-out listings from the App and we are in discussion with the Etsy team regarding the error. For now please Activate the listings directly from Etsy.
Getting error : Product is not available on etsy, first upload the product to activate listing.
Kindly publish the product on Etsy first then you can able to do any actions. To publish the products on Etsy, you must go along with the following steps: Visit the "All Products" section under Products Select the products that you want to Upload on ...
Getting error : price: must be above min value
If the Price is less than US $0.20 or the converted price is also less than $0.20 then update the price of the products in Shopify. Sync the data from Shopify and publish the product. Your price must lie between $0.20 to $50,000.
Getting error : Price is too high.
The maximum price you can set on Etsy is $50k. You need to update the price for the product in Shopify and sync it in the app. There are two ways of providing prices on Etsy. a.) You can provide the price in your Shopify store b.) Then choose the ...
Getting error : ott/value/qualifier
This error is generated when you choose some variation mapping which having a scale unit but a scale unit not provided in the profile or in the individual product. So in this case you need to provide the scale value from the profiling section. Follow ...
Getting error : Oh dear, you cannot sell this item on Etsy.
Etsy requires you to be the manufacturer of your own products. Provide the information about the Product Partners by editing the Profile. Once done, save the profile and try publishing the products on Etsy. Here are some cases of “About the listing” ...
Getting error : Materials may only contain letters, digits and spaces.
No special characters can be used in the 'Material'. Update the material name in the Recommended Attributes of the "Profiling" section. Save the Profile and publish the product from the “All Product” section of the App.
Getting error : Invalid Price!
The Price is less than the Minimum Listing Value on Etsy. The product’s prices must be within US$0.20 to US$50,000. There are two ways of providing prices on Etsy. a.) You can provide the price in your Shopify store b.) Then choose the “Sync from ...
Getting error : Description cannot be empty.
A product can't be listed on Etsy without a description. There are two ways of updating descriptions on Etsy. a.) The first one is to provide a description on the Shopify store. b.) Then choose the “Sync from Shopify” option from the CedCommerce Etsy ...
Can we provide a listing video on Etsy via the App!
Yes, now we can publish a video along with the product on Etsy through the App. We have to just import the product in the App with a video in it and simply publish it on Etsy through the App. Just make sure that the autosyncing of the "video" should ...
Can I upgrade my free plan to a paid plan?
Yes, you can upgrade your pricing plan anytime.
Can I see my Etsy Shipping Templates in Etsy Integration App?
No! the Etsy Shipping template can not be added in Etsy Integration App, as the app flow is from Shopify to Etsy. The Shopify shipping template can be fetched in the Etsy Integration App or the new Shipping template can be created in the Etsy ...
Are Tax IDs required to sell on Etsy? When do Etsy ask for Tax IDs?
No.! Tax IDs are not required to sell on Etsy until your sales cross $10,000. If your sales cross $10,000, only then Etsy will ask for the Tax IDs.
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