Comprehensive view of Return Section of the Plugin

Comprehensive view of Return Section of the Plugin

The return section of the plugin provides a comprehensive view of orders returned to the seller, their status, and all related information to product return.



Sync Return

By clicking on “Sync Return,” any new product return will be fetched and shown in the app. Once all the returns are fetched and synced, a successful message will pop up.
  • All: All the returns for the orders that buyers place on TikTok Shop are fetched to the plugin and created under this tab.
  • After applying: A return order shows up under this tab when the merchant accepts the return for the product from the plugin, and the status of the same will be updated on TikTok Shop.
  • After-sale reject status: A return order shows up under this tab when the merchant rejects the return for the product from the plugin, and the status of the same will be updated on TikTok Shop.
  • Complete: Once the order cancellation process is complete, it will fall under the 'Complete tab'.


    • Related Articles

    • Connecting Magento Store with the Plugin

      How to connect the Magento store with the TikTok Shop Integration Plugin Log in to your Magento store. Go to Connector (on top of the collapsible menu on the left side of the page) and then click on it. Now, click on TikTok Shop Connector. The next ...

    • Product Section of the Plugin

      The product section of the plugin provides you with every bit of detail you need to syn, list, and manage your products. To amend or update product settings, firstly go to the ‘Product Section.’ Product Status At the top bar, you can view products ...

    • Order Section of the Plugin

      TikTok Shop connector plugin is carefully devised to best suit the selling needs of a demanding Magento business. Receive all your TikTok Shop orders in the integration plugin and manage them from within the store effortlessly. The end-to-end process ...

    • Dashboard Section

      The plugin's dashboard provides insight into your store and helps you analyze the sales. It shows basic information about your stores like products and their statuses, orders and their stages, ongoing and completed activities, and much more. It also ...

    • How to Install the Plugin

      Install the Magento integration plugin using the composer Go to the Magento root folder. Run the unique command shared by the Ced team. (The unique code is generated using the merchants’ email ID, contact us for “The Command URL”) Once you’ve ...