The Products section of the app provides you with all the information required to sync and manage your products.
You can edit the existing ones in the Products section.
1. Product Status:
At the top bar of the section, you can view products based on the following statuses:
All: It shows the total products in the app, whether they are listed or not listed on TikTok Shop.
- Not Uploaded: Total number of products that are imported to the app from the Shopify store but are not yet uploaded on TikTok Shop.
- In Progress: The product uploading process is in progress, and soon these products will be listed on the TikTok Shop.
- Live: These products are listed on TikTok Shop and are all set for the customers to buy them.
- Reviewing: These products are under review before going live on TikTok Shop.
- Failed: Products under this category are not uploaded on the TikTok Shop due to some error. These errors can include missing SKUs, product weight, and incorrect or missing images, among others.
- Inactive: Inactive products are the ones that have been deactivated from the app by the merchants.
2. Product Grid:
The following sections are available on the product grid to help you easily review, manage, and edit any product without any hassles:
- Image: The picture of the product, which the customers will be able to see on TikTok is visible in this section.
- Title: The name of the product, which the customers will see on TikTok will be shown in this section.
- AI Suggestion: You can review the AI suggestion for improving the product visibility on TikTok with improved listing.
- Category: The category assigned by you to the product for organizing its listing on TikTok will be visible under this section.
- Price: The price of the product, which will be shown to customers on TikTok will be visible in this section.
- Quantity: The number of stock quantities that are available for the product is visible under this section.
- Status: The status of products on TikTok Shop is available in this section.
You can also customize the grid from the Customization tab available at the top right of the grid, in terms of Shopify ID and TikTok Product ID for enhanced operational efficiency.
3. Bulk Upload:
- Go to the “Products” section and click on the “Bulk Upload” tab in the right corner of the app.
- You can select the products from the grid, click on Bulk Upload tab, and assign them to a category template.
- Once the products have been assigned to a category, you can upload them all in Bulk to TikTok Shop.
4. More Action:
To further enable you to streamline and manage your TikTok Shop and Shopify store smoothly, you can control and perform curated actions, such as:
- View on TikTok: Upon clicking here, you will be redirected to TikTok Seller Center, where you will be able to view the selected product(s) as it is visible on TikTok.
- Sync TikTok Status: Enable this option to fetch the real-time status of your products as they are on TikTok.
- Export CSV: You can select the products in bulk, export the CSV files, make your edits in the set, and then import them back into the app for effortless management. The ability to bulk-select products, export them to a CSV file, make edits, and re-import them provides a streamlined and efficient way for sellers on TikTok Shop to manage their inventory.
Here’s how this feature benefits the sellers:
- Time Efficiency: Instead of editing product details one by one within the app, you can edit multiple products at once, saving significant time and effort. This is especially valuable for managing a large inventory, where small updates to multiple products (like prices, stock levels, or descriptions) can otherwise be time-consuming.
- Simplified Bulk Edits: The CSV format allows users to work with familiar tools. You can use powerful features like formulas, search and replace, and batch edits to make changes quickly and accurately.
- Customizability for Complex Changes: You can perform complex operations, like applying discounts across multiple products, categorizing items, or updating shipping details in bulk, which would be cumbersome to handle in the app interface.
- Flexibility for Multiple Teams: Teams can collaborate by sharing the CSV file, enabling specialized members to work on specific data aspects (e.g., pricing by finance teams, descriptions by marketing teams). This decentralization ensures streamlined workflows and better accuracy.
- Scalability for Growing Businesses: As you expand your product range, this feature ensures that the app grows with you. The capability to handle a large volume of updates at once is critical for scaling businesses.
- Support for Marketing Campaigns and Seasonal Changes: You can easily prepare for events like holiday sales or new product launches by adjusting details like prices, promotional tags, or availability dates across hundreds of products in advance.
You will get a pop-up page upon selecting the products and clicking on Export CSV. Herein, you can either select all the products available on the current page or choose the products you have already selected. Once that is done, you can select the data of the product that you wish to export and make changes and then simply click on Export CSV. The file will now be exported, enabling you to make the changes as required in all the selected products at once and then import it back to the app.
In addition to editing product information in bulk, you can also add and make changes to product compliance a CSV file.
- From the dropdown menu, select the Export CSV option.
- In the pop that opens, select Product Compliance and click on Export CSV
- Now, in the exported CSV file, fill in the following details as per your preferences:
- Responsible Person: The designated team member tasked with ensuring seamless product linking to the app.
- Manufacturer: The person responsible for creating the product.
- Regulatory Marking Or Label (YES/NO): Indicates whether the product complies with required regulatory markings or labels (Yes/No).
- Safety Warning: Highlights specific safety warnings or precautions associated with the product.
- Image Of Packaging: A visual representation of the product's packaging for reference & compliance purposes.
- Import CSV: Another critical feature - The import CSV functionality simplifies bulk product management, enabling you to upload your updated product data and product compliance efficiently. Here are the key benefits:
- Bulk Updates Made Simple: The Import CSV feature allows you to make changes to hundreds or even thousands of products at once, significantly reducing the time and effort needed for individual updates.
- Enhanced Efficiency: You can manage critical updates like pricing, inventory levels, product descriptions, or images in a single operation.
- Customization and Fine-Tuning: The CSV format provides unparalleled flexibility in editing product data, allowing you to tailor your updates to meet specific needs.
- Simplified Migration and Onboarding: The Import CSV feature is a powerful tool for you to help transitioning to TikTok Shop or expanding your offerings.
- Greater Control Over Data: You retain complete control over your data when editing offline. This flexibility enhances the decision-making process.
- Seamless Integration with Export Features: When combined with the Export CSV feature, importing creates a closed-loop system for managing product data.
Once you've exported the CSV file, implemented the required changes in the product data and are ready to import it back to the app, Simply select the Import CSV function. In the pop-up that opens, click and upload or drag and drop the csv file. Your new product data will successfully be imported to the app.
How to View/Edit Product Details:
Focusing on making your sales journey on TikTok Shop as smooth as possible, the app enables you to view and edit product-specific details directly through the app. Simply click on the Action menu in the Product Grid, where you will get three options, viz.,
- View Product
- Edit Product
- Upload Product
View Product:
Click on this tab to view the basic product details such as Title, Dimension, Price, Inventory, Weight, and SKU.
Edit Product:
Click on this tab, next to the product that you wish to edit. You will be redirected to the product edit page, where you can:
1. Title and Description: You can change the title and description of the selected product from here. The title or product description should not be blank, or else the product won't be uploaded to TikTok Shop.
You can either set the same Title and Description as is visible on Shopify or use custom information for each.
2. Shipping and Warranty: You can add warranty details here for the product to ensure accurate information sharing with the customers on TikTok.
3. Variation Overview: You can have an overview of the product variant in terms of Image, SKU, price, and quantity.
4. Product Images: Herein, you can choose to move forward with the image of your product on Shopify, which will be now shown to customers on TikTok. You also have the option to manually upload product images.
In manual selection, you can simply click and upload your choice of images for the product or just an image URL and click on Add Image.
Apart from these actions, you can also edit the product details on Shopify with the app. Simply click on the Edit on Shopify icon, visible at the top right corner of the page and you will be redirected to your Shopify store page.
Upload Products:
The last option available on the action menu of the product grid page. You can simply click on the action tab next to the product that you wish to upload on TikTok Shop.
- Click on the Upload Product
- Assign your product to a category
- Select your Shopify Store Warehouse to map with your TikTok Shop for managing you orders.
- Add custom pricing for the product, as per your requirements,
- And click on Upload.
- Select the items that you wish to perform Bulk Actions on.
- Now, in the dropdown that appears, select your desired option.
The following options are available in the section:
- Upload Product:
- Sync Price:
- Sync Inventory:
- Activate Products:
- Deactivate Products:
- Delete Products: