Why aren't my orders being fulfilled on Etsy even after providing the tracking company?
To mark an order as fulfilled on Etsy, a Tracking Number is also required.
If you can ship orders without a Tracking Number, you must enable the relevant setting in the app. Once enabled, orders without a Tracking Number can be marked as fulfilled.
Read the user guide for more clarity!
Related Articles
Can this app sync Etsy products with Shopify, create Etsy products on Shopify, and map existing Etsy listings to Shopify products?
Yes, the app allows you to manage Etsy products and orders on Shopify by creating or linking products. Here's how: 1. Create Etsy products on Shopify The app can create your existing Etsy products on Shopify, so you can manage them directly from ...
How to fix "Missing Tracking Information" error in my order?
To fix the "Missing Tracking Information" error in your order, follow these steps: Provide Tracking Information in Shopify: Make sure you’ve entered the Tracking Number in your order on Shopify. Without a tracking number, the details won’t sync to ...
Why is my Etsy order not visible in the app or on Shopify?
Possible reasons why an Etsy order isn’t visible in the app or on Shopify: A. Order isn’t visible in the CedCommerce Etsy Integration App 1. The order isn’t marked as Paid on Etsy. 2. The Etsy connection token is invalid. Reconnect your Etsy shop ...
How do I manually set orders as fulfilled/completed?
If you've already shipped the orders from your Shopify store, but the order is still showing as incomplete on Etsy, follow these steps: Go to the Orders section in the app. Select the order that needs to be marked as fulfilled. Run the "Sync Shipped ...
Can I stop Etsy orders from getting imported into my Shopify dashboard?
Yes! If you don't want to create the Etsy orders in your Shopify store, you simply need to disable the setting "Sync order through the app" from the order settings, in the Settings Section of the App. No orders will be created in your Shopify ...