How to sync my Cancelled/Refunded order from Etsy to Shopify?
To sync the status for the Cancelled or Refunded orders, make sure you have enabled the "Cancel/Refund Order Management" settings in the Order Management.
If the setting is already enabled, you need to follow the below steps:
- Visit the 'Order Details' section under the 'Orders'
- Select the orders for whom you want to update the status by checking on the checkboxes.
- Choose the option 'Sync Status' from the Bulk Drop-Down Menu.
- Proceed with the 'Submit' button.
This will sync and update the Cancelled/Refunded orders accordingly.
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