Why can’t I downgrade or upgrade to certain plans?

Why can’t I downgrade or upgrade to certain plans?

You can’t choose a plan below your current usage + 25 credits.

📊 Example:

  • Used 230 credits

  • Can’t choose 250 credits (230 + 25 = 255 > 250)

  • Must choose ≥ 255 credits

    • Related Articles

    • How do I upgrade or downgrade my plan?

      You can easily switch between plans using the "Change Plan" button located in the "Subscription" section on the right side of the app's "Overview" page. Upgrades: These are effective immediately, and your billing will be adjusted for the current ...

    • Will my unused credits be carried forward if I upgrade mid-month?

      No, unused credits are not carried forward. Instead, your usage is recalculated in the upgraded plan. 📊 Example: Old Plan: 100 credits → 85 used Upgrade Plan: 500 credits New Balance: 85/500 (not 100/500). So you gain more space, but leftover ...

    • Do the plans apply to all my connected accounts?

      Yes. Both free and paid plans cover all accounts connected within the app globally. So, One plan covers all your connected accounts globally.

    • Pick the CedCommerce Amazon Channel plan that fits you

      Compare the subscription plans available for the CedCommerce Amazon Channel app. Each plan controls the features available across Order Management, Product Management, Account Management, and Amazon Growth Tools. Free $0 / month Beginner $19 / month ...

    • What happens if I exhaust credits on the free plan?

      The free plan includes 50 credits per month. Once exhausted, you have 2 options: Upgrade to a paid plan, OR Wait for credits to renew next month. ⚠️ If you don’t, your app access is revoked & order syncing stops.