Why can’t I upgrade my plan?

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• Why can’t I downgrade or upgrade to certain plans?

  You can’t choose a plan below your current usage + 25 credits. 📊 Example: Used 230 credits Can’t choose 250 credits (230 + 25 = 255 > 250) Must choose ≥ 255 credits

• Will my unused credits be carried forward if I upgrade mid-month?

  No, unused credits are not carried forward. Instead, your usage is recalculated in the upgraded plan. 📊 Example: Old Plan: 100 credits → 85 used Upgrade Plan: 500 credits New Balance: 85/500 (not 100/500). So you gain more space, but leftover ...

• What happens if I exhaust credits on the free plan?

  The free plan includes 50 credits per month. Once exhausted, you have 2 options: Upgrade to a paid plan, OR Wait for credits to renew next month. ⚠️ If you don’t, your app access is revoked & order syncing stops.

• Can I start with the Free Plan and upgrade later?

  Absolutely. You can upgrade at any time from the Free Plan to a Beginner, Growth, or Enterprise Plan. Your product and order data remain intact when upgrading.

• How do I upgrade or downgrade my plan?

  You can easily switch between plans using the "Change Plan" button located in the "Subscription" section on the right side of the app's "Overview" page. Upgrades: These are effective immediately, and your billing will be adjusted for the current ...