Orders
What are the reasons behind failed Orders?
Two major reasons behind failed orders are stated below- 1. Product not Found - When an order is placed for a product that is only available on SHEIN or does not exist in our app, the error "Product not found" appears in SHEIN orders. As a result, ...
Will I be able to see all my Orders in the order section?
In the Orders section, you will only be able to see the failed orders, not all of your orders.
What does "Failed Orders" refer to?
"Failed Orders" are orders that were received on SHEIN but could not be created on Shopify. This issue can occur due to insufficient inventory or missing product details on Shopify. Such orders are categorized as "Failed Orders" in the system.