Shipment Management
How to resolve a Failed Shipment error in the app
If a shipment didn't push from Shopify to Amazon, the order shows a Failed Shipment error in the app. Fixing it is a two-step process: correct the tracking details in Shopify, then retry the shipment from the app. Note: Make sure shipment syncing is ...
Things to consider when shipping Amazon orders
Shipping affects buyer satisfaction, your seller rating, and Amazon performance metrics. Run through this checklist on every order you ship. Packaging. Use secure, protective packaging that meets Amazon's guidelines and prevents in-transit damage. ...
Map Shopify carriers to Amazon carrier codes
When a Shopify order is fulfilled with tracking, the app sends the shipment confirmation to Amazon. Amazon only accepts shipment confirmations with one of its predefined carrier codes (UPS, USPS, FedEx, DHL, Royal Mail, etc.). Shopify, on the other ...