How Can I Update the Refund Status on Shopify After Initiating a Refund on Amazon?
If the refund has already been processed on Amazon, it cannot be handled through the app. However, you can manually update the order status on Shopify:
- Go to your Order section in Shopify.
- Select the relevant order and manually process the refund.
Note: Since the refund was originally completed via Amazon, it will display as a “Failed Refund” in the app.
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