Once an eBay order is synced to the app, you can easily access its details by clicking the “View” button in the actions column of the order listing grid. This action will take you to the order details page, where you’ll find essential information:
- eBay Item: Here you will get the eBay product details.
- Linked MCF Product: It displays the corresponding MCF product, which is linked within the app.
- Kitted MCF Product(s): If this eBay product is kitted with MCF product(s) then kitted MCF product(s) will be displayed here.
- Quantity: It denotes the count of products sold.
- Price: It displays the total amount paid by the buyer for the order along with shipping charge & tax.
- Customer Information: Buyer’s name & email ID will be available here.
- Shipping Address: It displays the shipping information of the order that was provided by the buyer for the order on eBay.
Bulk actions
In the orders grid, you can carry out several actions in bulk. Once you choose the order(s), the “Select Actions” section will become visible at the top of the grid. From there, click the "Select Actions" and carry out the action you need. There are two bulk actions available:
This button allows you the capability to cancel orders within the app, as well as on eBay and Amazon MCF. Nonetheless, it’s important to note that there exists a specific timeframe for order cancellations. Specifically, an order must be in the planning phase on Amazon MCF for it to be eligible for cancellation.
This function facilitates the synchronization of orders between eBay and Amazon MCF. Simply choose the specific orders you wish to sync, then opt for the ‘Sync Order(s)’ action from the provided dropdown menu. The app will then initiate the synchronization process. Upon its completion, a confirmation message will appear in the notification center.