My order syncing has stopped. How can I fix it?
Order syncing may stop due to any of the following reasons:
You’ve exceeded your plan’s order limit and reached the additional syncing cap.
Your Amazon account is disconnected.
You uninstalled/reinstalled the app without completing the reconnection process.
Your Shopify product is not linked to its corresponding Amazon listing.
How to fix it:
Open the app and check your usage stats.
If applicable, reconnect your Amazon account.
Link any unlinked products between Shopify and Amazon.
If you’ve hit your order cap, consider upgrading your plan to resume syncing.
If you’re unable to resolve the issue on your own, reach out to us through the live chat window inside the app or email us at support@cedcommerce.com.
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Onboarding Welcome to the CedCommerce Amazon Channel App onboarding process! This guide will help you install the app in your Shopify store and integrate it with your Amazon account. To ensure a successful start, have the following prerequisites ...
What are “order syncing limits” in each plan?
Each plan includes a monthly limit for the number of Amazon orders that can be automatically synced through the app. These limits vary by plan and help ensure smooth, predictable syncing performance based on your business needs. Order Syncing Limits ...
What if I face errors while syncing orders?
Common syncing errors are related to: Amazon account authentication issues Product listing mismatches Order status conflicts If you’re unable to resolve the issue on your own, reach out to us through the live chat window inside the app or email us at ...
Do order syncing limits reset every month?
Yes. Your included order sync limits and additional usage caps automatically reset with each new billing cycle in the Amazon CedCommerce Channel.
What are the different pricing plans offered by CedCommerce Amazon Channel?
CedCommerce Amazon Channel offers four main pricing tiers: Free Plan – $0/month: For sellers exploring integration services. Beginner Plan – $19 or $49/month: For new sellers starting their Amazon journey. Growth Plan – $99/month: For businesses ...