Understanding Order Settings

With this setting option you can customise rules for your orders. It includes the following: 

1. Customer Email in Order: This setting lets you control how customer email addresses are handled in the orders synced to PrestaShop. 
   

1. Disable: The customer's email will not be passed with the order, instead your default TikTok ID will be sent as customer Id in this case.  

2. Custom Value: Enter a specific email address to be used for all synced orders. This can be useful when you need a placeholder or support email.

1. Custom DNI Value: You can enter a custom value as a Documento Nacional de Identidad (DNI) if it's required for orders, or leave it blank to use the order ID as the DNI. With this, you can smoothly manage the syncing of order taxes between your PrestaShop store and TikTok Shop for eligible orders. 
2. Sync Order: Enable or disable the automatic syncing of orders from TikTok Shop to your PrestaShop store.
3. Order Creation Status: You can select from the list of statuses available to determine which TikTok Shop orders created on PrestaShop will fall under which category.
   

1. Order Creation Shipping Carrier: Choose the shipping carrier method to be used for order creation in your PrestaShop store.
2. Order Creation Payment Method: Pick a suitable payment method for creating orders on Prestashop.
   
3. Sync Marketplace-Funded Discount:  TikTok often funds promotional discounts to boost product visibility and sales, while still ensuring sellers receive the full order amount. The Sync Marketplace-Funded Discount setting ensures that your PrestaShop order reflects the original (pre-discount) product value, matching what TikTok pays you.
   
4. Delayed Shipping Alerts: Enable this option to get an email reminder 24 hours before an order's shipping due date—enabling you to process and ship on time.
5. Order Status Mapping: Map your order status on TikTok Shop with that on PrestaShop for easy and error-free order status syncing between the two channels. 
   

• Related Articles

• Understanding TikTok Shop Settings

  Under this section, you can review and modify the app syncing settings. Manage how your product data syncs from PrestaShop to TikTok Shop, including price, inventory, and key product attributes. Disabling any of the options below will stop that ...

• Understanding Product Settings

  Product Settings: The product setting of the app helps you manage and sync products between your PrestaShop store and TikTok Shop. You can perform the following functions under this tab: Custom Price Rule: You can set the price rule, i.e., set ...

• How to Connect TikTok Shop with the Connector

  Connect TikTok Shop with the Connector Module After successfully authorizing your PrestaShop store, the next step is to link your TikTok Shop Account. Here's how you can do it: Click on the "Connect" button and a pop-up window will appear, prompting ...

• Shop Setup: TikTok Shop Prerequisites

  Setup your Shop in the app to effortlessly manage your PrestaShop store and TikTok Shop from one place. TikTok Shop Prerequisites: TikTok requires every seller to fulfill a set of must-haves for their Shop to manage them through an app. These ...

• Understanding the Order Section

  CedCommerce TikTok Shop app aims to enhance the selling experience for sellers. With this app, sellers can manage TikTok Shop and PrestaShop stores from a centralized place to scale their business. It helps save time and effort by automating product ...