Facebook Ad Campaigns

Facebook Ad Campaigns

The Ad Campaigns section allows you to launch and manage Facebook ad campaigns directly from your Shopify store. This eliminates the need to switch between multiple platforms and gives you a single dashboard to track performance. 

Create Campaign: 

Click on the Create Campaign button to create a fresh ad campaign for your catalog on Facebook. Upon clicking,  

Select Campaign Type 

You can choose between two types of campaigns:
  1. Prospective (Audience Building): 
    1. Purpose: Reach new customers who have not yet interacted with your store but are likely to convert.
    2. Use Case: Best for growing brand awareness and acquiring first-time buyers.  
  2. Retargeting: 
    1. Purpose: Re-engage people who visited your website or interacted with your products but did not complete a purchase.
    2. Benefit: Helps recover lost sales and increases return on ad spend. 

Pixel Data Requirement 

To run Retargeting campaigns, your Facebook Pixel must have sufficient data collected from website visitors. Without enough events, you will not be able to create a retargeting audience. 
  1. If you are new, start with a Prospective Campaign to bring in new traffic.
  2. If you already have website visitors, ensure your Pixel is active and installed correctly. Once enough data is collected, the Retargeting option will become available. 

Create Prospective Campaign 

The Prospective Campaign helps you reach new audiences who are most likely to convert. The first step is to define your Campaign Details: 
  1. Campaign Name: 
    1. Enter a name for your campaign (up to 400 characters).
    2. Use meaningful names (e.g., Summer Sale – Shoes – US Market) for easy tracking.
  2. Budget Type: 
    1. Select how you want to allocate your ad budget:
      1. Daily → Spend a fixed amount each day.
      2. Lifetime → Spend a total budget across the campaign duration. 
  3. Budget: 
    1. Enter the budget amount.
  4. Start Date & End Date: 
    1. Choose the duration for your campaign.
    2. Your ads will start and stop automatically based on these dates. 
  5. Target Locations:  
    1. Define where your ads should be shown (city, state, or country).
    2. You can add multiple locations for a broader reach. 
  6. Gender:  
    1. Choose the gender of your target audience: 
      1. All → Default option.
      2. Male
      3. Female
  7. Age Range:  
    1. Set the minimum age and maximum age of your audience. 
  8. Target Audience:  
    1. Use interests, behaviors, or demographics to narrow your audience. 
Then proceed to the Ad Details step, where you will configure your creatives (images, text, and call-to-action).


Ad Details 

Next, design the ad creatives that will appear on Facebook and Instagram. You can add your text, images, and links, while also previewing how your ad will look to customers. 
  1. Primary Text (Title): 
    1. The main ad copy displayed above your ad image.
    2. Keep it short, engaging, and relevant.
    3. Limit: Less than 400 characters. 
  2. Choose Ad Format: 
    1. Single Image Ad → Highlight one product or offer with a single image.
    2. Carousel Image Ad → Showcase multiple products or images in a swipeable format. 
  3. Choose Image: 
    1. Upload an image for your ad.
    2. Use high-quality visuals (minimum 1080x1080 pixels recommended).
    3. Tip: Lifestyle/product-in-use images perform better than plain backgrounds. 
  4. Headline:  
    1. A short, attention-grabbing line shown directly below your ad image. Keep it crisp and impactful to draw immediate interest. 
  5. Description: 
    1. An additional line of text that provides context or supporting details. Use it to highlight key benefits or motivate viewers to take action. 
  6. Website URL: 
    1. Enter the destination link where you want customers to land. 
  7. UTM Tags: 
    1. Add tracking parameters for analytics.
    2. Options: Campaign ID, Adset ID, Ad ID, Campaign Name, Adset Name, Ad Name.
    3. Helps track ad performance in Google Analytics or other tools. 

Ad Preview 

On the right-hand side, you’ll see a real-time preview of your ad. 
  1. Shows your brand name, ad text, image, and call-to-action button (Shop Now).
  2. Update fields to instantly view how your ad will appear on Facebook. 

Best Practices 

  1. Use a clear and benefit-driven headline.
  2. Keep your primary text engaging with a call-to-action.
  3. Always link to a relevant landing page (product or collection, not homepage).
  4. Test both single-image and carousel ads to see which performs better.
  5. Add UTM tags if you want to track campaigns outside of Facebook Ads Manager. 

Create Retargeting Campaign 

Retargeting campaigns help you reconnect with people who have already interacted with your store but haven’t yet made a purchase. In this step, you’ll configure your budget, targeting events, and product set. 
  1. Campaign Name: 
    1. Enter a unique name for your retargeting campaign.
    2. Max length: 400 characters. 
  2. Budget Type & Budget: 
    1. Choose budget type: Daily or Lifetime.
    2. Enter the budget amount. 
  3. Start & End Date:  
    1. Select the start and end dates for the campaign.
    2. You can run it continuously or set a defined schedule.
  4. Product Set: 
    1. Choose the catalog/product set you want to promote.
    2. Ads will show products dynamically to people who engaged with these items. 
  5. Select Event Type: 
    1. Retargeting is based on customer actions. Choose one:
      1. Viewed/Added to cart but didn’t purchase → Target people who saw or added items to cart but didn’t buy.
      2. Added to cart but didn’t purchase → Target only those who abandoned carts.
      3. Custom Combination → Build your own combination of events. 
  6. Included Events: 
    1. Define which customer actions should trigger your ads.
    2. You can add multiple events. 

Important Notes 

  1. For identical events, the number of days in Included Events must be greater than Excluded Events (e.g., Include "View Content in 14 days" but Exclude "Purchase in last 7 days").
  2. Retargeting works best with fresh audiences (7–30 days). 

Best Practices 

  1. Use shorter lookback windows (7–14 days) for higher intent shoppers.
  2. Exclude purchasers to save ad spend.
  3. Personalize creatives (e.g., “Still thinking about it? Get 10% Off Now!”).
  4. Use dynamic product ads for cart abandoners. 
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