What should I do if tracking details are not syncing on Amazon?

What should I do if tracking details are not syncing on Amazon?

  • Follow these steps:

    1. Ensure that the Shipment Sync Setting is enabled in the Order Setting section.

    2. Navigate to the Failed Order Section grid, apply the filter for Failed Shipments, and check if the specific order with unsynced shipment details is listed there.

    3. If the above steps do not resolve the issue, please contact our support team for further assistance.


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