Why did my order fail with the error “Unable to reserve inventory” even though the product has stock in Shopify?

Why did my order fail with the error “Unable to reserve inventory” even though the product has stock in Shopify?

This issue occurs when the CedCommerce app has inventory available within or in Shopify. However, if the error "Unable to reserve inventory" appears in a failed order, first try creating the order from the CedCommerce app. If the issue persists, you can proceed with the resolution mentioned below:

Resolution:

This error likely stems from a Shopify-side limitation or temporary glitch. In such cases, it’s recommended that you contact Shopify Support for assistance, as the inventory reservation request might not be processed correctly on their end. Alternatively, you can manually fulfill the order directly from Amazon to ensure timely processing.
​

    • Related Articles

    • How to resolve a Failed Order with the error – "Unable to reserve inventory"?

      This error occurs when the product is out of stock or doesn’t have enough inventory in your Shopify store, causing the order to fail. How to Fix: Update Inventory: Add inventory to the product in your Shopify store. The app will automatically retry ...

    • Product Settings: Inventory

      Inventory Management Optimize your inventory management for smooth Amazon operations with the CedCommerce Amazon Channel App. This section gives you complete control over how your stock is managed and updated between Shopify and Amazon. Why is ...

    • Onboarding the CedCommerce Amazon Channel

      Onboarding Welcome to the CedCommerce Amazon Channel App onboarding process! This guide will help you install the app in your Shopify store and integrate it with your Amazon account. To ensure a successful start, have the following prerequisites ...

    • My order syncing has stopped. How can I fix it?

      Order syncing may stop due to any of the following reasons: You’ve exceeded your plan’s order limit and reached the additional syncing cap. Your Amazon account is disconnected. You uninstalled/reinstalled the app without completing the reconnection ...

    • What if I face errors while syncing orders?

      Common syncing errors are related to: Amazon account authentication issues Product listing mismatches Order status conflicts If you’re unable to resolve the issue on your own, reach out to us through the live chat window inside the app or email us at ...