What does a Failed Order with the error – "Service Unavailable" mean?
This error usually occurs when the Shopify store is closed or Shopify has disabled order creation for the store.
Related Articles
How to resolve "Failed Refund" error?
The "Failed Refund" error usually happens when the refund reason in Shopify doesn’t match Amazon’s required format or predefined requirements. Check whether the refund meets Amazon’s policies and retry the process. Since Amazon only accepts specific, ...
How to resolve a Failed Order with the error – "Unable to reserve inventory"?
This error occurs when the product is out of stock or doesn’t have enough inventory in your Shopify store, causing the order to fail. How to Fix: Update Inventory: Add inventory to the product in your Shopify store. The app will automatically retry ...
Orders
Orders Manage your Amazon orders seamlessly within the app. Orders are automatically imported from Amazon, and each order you sync with Shopify is counted toward your plan. This system helps you track orders, inventory, fulfillment, and shipping ...
How to resolve a Failed Order with the error – “Product Not Found”?
Here’s how you can fix it: Product is not in the CedCommerce Amazon Channel App / Product is in the CedCommerce Amazon Channel App but SKU are Unlinked Enable the CedCommerce Amazon sales channel from your Shopify store. After the product is imported ...
Do failed orders count toward my plan's order limit?
Yes, failed orders will count toward your limit only for listed/linked products, not for unlisted/unlinked products.