Order Sync Settings
Map Shopify refund reasons to Amazon refund reasons
Shopify and Amazon use different vocabularies for refund reasons. To make sure each Shopify reason syncs to a valid Amazon equivalent (rather than falling back to the default), set up a mapping under Map refund reasons. Steps Go to Settings → Order ...
Set the default refund reason
When a Shopify refund syncs to Amazon, the app converts your Shopify refund reason into one of Amazon's allowed reasons via the Map refund reasons mapping. If a Shopify reason isn't in that mapping, the Default reason for refund is used as the ...
Sync Shopify refunds to Amazon
When you issue a refund on Shopify, you want that refund pushed to Amazon automatically — so Amazon's records and your seller metrics stay in sync. Turn this on to send Shopify refunds to Amazon as soon as they're issued. Steps Go to Settings → Order ...
Set the default cancellation reason
When a cancellation syncs from Amazon to Shopify, Shopify needs a reason for its own records. Set a default cancellation reason so the app applies it automatically every time — no manual entry needed. Steps Go to Settings → Order Settings → ...
Re-stock inventory when a cancelled Amazon order syncs to Shopify
When an Amazon cancellation syncs to Shopify, the line items on that order are released. By default, that stock isn't returned to your Shopify inventory. Turn this on so Shopify automatically re-stocks the cancelled units back to your inventory — ...
Sync cancelled Amazon orders to Shopify
When an order is cancelled on Amazon, you want the matching Shopify order to reflect that cancellation automatically — no manual updates. Turn this on so cancellations sync from Amazon to Shopify in real time. Steps Go to Settings → Order Settings → ...
Map Shopify carrier codes to Amazon carrier codes
Shopify and Amazon use different identifiers for the same shipping carrier. If a Shopify carrier name doesn't match an Amazon carrier code, the shipment sync fails. Map them once under Map Carrier Codes so every shipment pushes to Amazon with the ...
Sync only shipments that have valid Tracking Company and Tracking Number
Amazon strongly recommends shipping orders with accurate tracking details — missing or invalid tracking can hurt your Valid Tracking Rate (VTR) score, a critical seller metric. Turn these two toggles on so the app only syncs shipments to Amazon when ...
Restrict old FBA orders from being imported into the app
When you first connect Amazon, FBA order sync can pull in years of historical orders — most of which you don't need. Set a time limit so the app only imports FBA orders newer than your cutoff (3 months, 6 months, or 1 year). Steps Go to Settings → ...
Modify Shopify order name to use Amazon Order IDs
By default, every synced Amazon order gets a Shopify order number (e.g., #1001, #1002). Turn this on to override that with the Amazon Order ID instead — making it easy to spot Amazon orders in Shopify and trace them back to Seller Central without ...
Add tags to synced Amazon orders on Shopify
Tag every Amazon order on Shopify so you can filter, search, or trigger Shopify Flow actions for them. Pick from preset tags (Seller ID, Amazon Order ID, "Amazon", Fulfillment Channel) and/or add up to two custom tags of your own. Steps Go to ...
Sync Automated Shipping Settings information
Amazon's Shipping Settings Automation (SSA) program automatically generates shipping settings for some orders — handling time, ship method, and other parameters. Turn this on to sync that SSA information from Amazon to the matching Shopify order, so ...
Sync Brazilian CPF Number for international sales compliance
CPF (Cadastro de Pessoas Físicas) is Brazil's individual taxpayer identification number, required on every commercial transaction in Brazil. If you sell to Brazilian buyers via Amazon, turn this on so the buyer's CPF number is included on the synced ...
Sync FBA orders from Amazon to the app and on to Shopify
By default, only FBM orders flow through to Shopify. To also bring FBA orders into the app and forward them to Shopify, turn on the two FBA sync toggles. Enable both for the full Amazon → app → Shopify path. Steps Go to Settings → Order Settings → ...
Sync Shipping Tax to Shopify
Shipping tax is the tax Amazon applies to the shipping charge on each Amazon order — calculated and collected by Amazon based on the buyer's location, alongside the item tax. Turn this on to sync that shipping tax from Amazon to the matching Shopify ...
Sync Item Tax to Shopify
Item tax is the tax Amazon applies to the price of each item sold. In most cases, Amazon calculates, collects, and remits this tax on the seller's behalf — based on the buyer's location — so sellers don't need to handle it manually. Turn this on to ...
Sync Amazon orders for not-linked products
By default, only orders for products you've linked between Shopify and Amazon are synced. Turn this on to also sync Amazon orders for products that aren't yet linked in the app. Steps Go to Settings → Order Settings → Order. Find Sync Amazon orders ...
Popular Articles
Introduction
Established in 2012, SHEIN is a leading global online retailer offering fashion, beauty, and lifestyle products. Since launching its 3P marketplace in the U.S., SHEIN has grown to become the largest fast-fashion retailer, serving over 88.8 million ...
Can I cancel my plan anytime?
To cancel your plan, all you need to do is just uninstall the app. Uninstalling the app from your Shopify store will cancel your plan at the very moment. (No Refund will be allowed in this case).
Step 1: Authorize Mirakl Connect
The CedCommerce Mirakl WooCommerce Connector is easy and quick to use. This section will help you understand how to get onboard on the connector. Once the plugin is installed on your WooCommerce store, select 'Mirakl Connect' under the WooCommerce ...
Product Settings
This subsection provides you with the ability to configure changes in the following settings: Sync Product - By enabling the product syncing option, you can streamline the process of synchronizing products from WooCommerce to Mirakl Connect. However, ...
Failed Orders Section
The Failed Orders section displays a list of orders that have failed during processing. Each entry includes essential information such as the order date, total cost, payment status, number of items, and the reason for the order failure. Understanding ...